CSX Receives NAPSG Award for “CSX Rail Respond” Tool

CSX has been granted the National Alliance for Public Safety GIS (NAPSG) Foundation's Award of Excellence in Public Safety for its “CSX Rail Respond” mobile-computing application. The application provides firefighters, police officers and other emergency responders with easy mobile access to critical information about the commodities traveling on CSX rails in near-real time.

“The NAPSG Foundation is grateful for the opportunity to recognize and showcase truly amazing leadership efforts in public safety GIS,” said Chief Rand Napoli, chairman of the NAPSG Foundation’s Board of Directors. “The nomination we received for CSX highlighted how CSX Rail Respond has made a difference for the community and is helping advance the field of GIS in public safety.”

In case of a rail-related incident, CSX Rail Respond allows emergency first responders to determine the exact contents of any rail car on a CSX train, along with emergency response information and recommendations for protective action. The system is accessible from any Android, iOS or Windows mobile device, tablet or desktop computer, so responders can access the information while en route to an incident or once they arrive on scene. The service, like all CSX safety training and response tools, is free to first responders.

David Hartman, former battalion chief of Virginia's Charlottesville Fire Department, nominated CSX for the award. Chief Hartman noted the application "is a dream come true for incident commanders as it directly and immediately impacts the safety and effectiveness for our responders."

“CSX’s Rail Respond mobile application is successful due to a collaborative effort between CSX and our emergency first response partners that incorporated their feedback and usage needs into the development of this tool,” said Skip Elliott, CSX vice president of public safety, health and environment. “The future success of this and similar systems is founded on our ability to continue working with those partners and listening to their feedback.

“We’re grateful for this recognition of Rail Respond and CSX’s commitment to transparent information-sharing, because timely and fact-based decision making can make the difference in supporting successful responses to rail-related incidents,” added Elliott.

CSX Rail Respond is part of a comprehensive suite of electronic and traditional information-sharing and training tools that CSX makes available to first responders in the communities it serves, to help ensure that emergency planning officials, firefighters, police officers and other emergency workers have access to the information they need to respond safely and effectively to incidents on the railroad.

First responders interested in accessing CSX Rail Respond can request a new account on the CSX website.

NAPSG is a not-for-profit organization dedicated to supporting the public safety and homeland security community in advancing the use of geospatial technology for enhanced community resiliency.