Rio Grande Pacific Corporation has promoted Anthony Pacetti to director of customer service, responsible for overseeing inbound and outbound customer operations as well as all associated financial responsibilities, including the invoicing process. Pacetti has been serving as manager of customer service since 2015.
“Anthony introduced a whole new skill set to the job,” says Michael Haeg, vice president of marketing and sales and Pacetti’s supervisor. “Not only in team building and organization, but he also connected some new dots on the digital side. Tony has the background and leadership abilities that make him well-suited for this challenge.”
Prior to joining Rio Grande Pacific, Pacetti was the transportation technology advisor at Genesee & Wyoming Inc., where he gained an overview of best practices based on the workings of 130 short lines.
“I’m looking forward to this opportunity,” says Pacetti. “I believe we can set new standards for the industry. My goal is to help people work smarter in a stress-free environment.”
Headquartered in Fort Worth, Texas, Rio Grande Pacific Corporation is a progressive short line rail company with rail operations in Nebraska, Louisiana, Idaho, Oregon, Oklahoma, and Texas.