Shannon Rodgers
Tealinc, Ltd. has promoted Shannon Rodgers to manager value creation – operations, effective April 1, 2020. She will remain based at Tealinc’s office in Altoona, Penn., and will remain focused on serving Tealinc customers throughout North America.
In 2019, Rodgers joined Tealinc with 20 years of rail industry experience and served as customer support and development specialist. Prior to Tealinc, she served as supply chain coordinator and rail fleet specialist at Watco Companies and had previously worked as office manager/customer service representative and, then later, as freight agent for The Everett Railroad Company.
“Shannon has become an exceptional team member here at Tealinc and I am confident she will continue providing tremendous value to our customers as we maintain our industry leading customer service,” said Julie Mink, Tealinc president. “Shannon efficiently manages all of Tealinc customer support projects including Rolling Stock Management Agreements and supporting new and existing customers with daily/weekly/monthly administrative services, equipment tracing, expediting & fleet reporting, maintenance & repair management, rate research, etc.”
“Additionally she has developed and implemented new processes to improve and drive efficiency and productivity both internally and externally for Tealinc,” added Mink. ”She has built and implemented mechanical support from an elaborate rail mechanical network to resolve and respond to any mechanical issues, preventative maintenance program needs and railcar repairs required to support Tealinc private railcar fleet and the rail fleet of the customers we serve.”